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    • Government Sector Whitepaper
      Effective management of information systems and communications is critical for the success of the public sector.

      Mining Sector

      Increase productivity & build a culture of innovation

      Financial Sector

      Meet the challenges of disruption & cyber security

      Healthcare Sector

      Empower your patients & leverage data by deploying customised solutions

      Retail Sector

      Embrace the changing retail landscape & know your customer

      Government Sector

      Use digital transformation to grow the economy & build capacity

      Industries Overview >

    • Innovation Through Simply Navigating The Complex

      Specialized digital diagnostics, solutioning, consulting, development and maintenance across legacy and cloud-based systems.

      Digital Innovation Awards

      Enter the 2020 BCX Digital Innovation Awards

      BCX Exa

      Innovation through simply navigating the complex

      Digital Transformation

      Intelligent systems upgrading


      Data that works for you


      Tools to streamline operations


      Strategies for efficient ICT


      Computing for today & the future


      Protection for your critical systems


      Processes & network foundations


      Connections within & without


      Partnerships moving business forward

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BCX knows

Let’s explain

Salesforce is a powerful Customer Relationship Management (CRM) system that improves customer engagement and tracks leads and sales progress in real-time. It can be accessed from anywhere at any time and provides a variety of scalable dashboard-driven tools and metrics.

The BCX team of Salesforce specialists combines years of experience in coding, implementation, lead generation and sales data skills to implement the Salesforce product solution that best suits the needs and selling style of every individual business.


Salesforce Cloud
  • Get a full view of the customer journey with monitoring and tracking tools.
  • Complete visibility of user-habits and access information securely from anywhere, at any time.
  • Dashboard-based metrics and insights.
  • Pipeline visibility across teams and individuals.
  • Forecasting and reporting for critical decision-making.
  • Create Smart workflows by connecting tools on desktop and mobile apps.
  • Integrate Salesforce products with existing tools for a full view of sales operations
  • Discover over 3,000 apps that extend the power of Salesforce at the Salesforce AppExchange.
Marketing Cloud
  • Boost your ROI and scale marketing through targeted, insights driven data.
  • Personalise the user-journey for your customers and manage cross-channel campaigns.
Salesforce Platform
  • Intelligent app-building capabilities to connect your existing data with customer metrics.
  • Internal and external app development to manage team and client-facing processes.
Service Cloud
  • Optimised workflows for superior customer service.
  • Improve resolution capacity through faster, targeted notification channels.
  • Automate processes for better efficiency.
  • Get a full view, history and information for each customer in one place.
  • Connect customer service to other business units.

Choose BCX as your Salesforce partner

BCX is proud to be a Salesforce partner. Our team of developers and insights-specialists will help you identify your sales-needs, business processes and metrics requirements and implement the most relevant and appropriate Salesforce CRM products.

Collaborate with our Salesforce Team to develop your implementation and maintenance roadmap.