• COVID-19

    • Government Sector Whitepaper
      Effective management of information systems and communications is critical for the success of the public sector.

      Mining Sector

      Increase productivity & build a culture of innovation

      Financial Sector

      Meet the challenges of disruption & cyber security

      Healthcare Sector

      Empower your patients & leverage data by deploying customised solutions

      Retail Sector

      Embrace the changing retail landscape & know your customer

      Government Sector

      Use digital transformation to grow the economy & build capacity

      Industries Overview >

    • Innovation Through Simply Navigating The Complex

      Specialized digital diagnostics, solutioning, consulting, development and maintenance across legacy and cloud-based systems.

      Digital Innovation Awards

      Enter the 2020 BCX Digital Innovation Awards

      BCX Exa

      Innovation through simply navigating the complex

      Digital Transformation

      Intelligent systems upgrading

      Analytics

      Data that works for you

      Applications

      Tools to streamline operations

      Services

      Strategies for efficient ICT

      Cloud

      Computing for today & the future

      Cybersecurity

      Protection for your critical systems

      Devices

      Processes & network foundations

      Connectivity

      Connections within & without

      Partners

      Partnerships moving business forward

      Solutions Overview >

    • Speak To An Expert
      We'll need just a few details from you, and one of our specialists will be in touch as soon as possible.
      BCX HEAD OFFICE

      Employee Entrance:

      1021 Lenchen Avenue North
      Centurion
      Gauteng
      South Africa
      0157

      Contact Us:

      +27 (0) 11 266 5000

      Visitors Entrance:

      1266 South Road
      Centurion
      Gauteng
      South Africa
      0157

BCX Remote Working Solutions

Enabling business resilience

Business Solutions that maintain productivity while employees work remotely

Never before has there been a more opportune time than now, for organisations to leverage the multitude of digital technologies available to enable a remote workforce and create sustainable business resilience. Advances in Cloud, inexpensive hardware, and the widespread availability of fast, reliable Internet connections means that remote working has never been easier.

Remote working strategies vary per organisation and BCX offers cost effective flexible remote working solutions that can be tailored to suit your requirements.

Remote Work Offerings

Connectivity – Maintain productivity with the right services

Business class bandwidth and connectivity are the most critical key considerations for enabling employees to work effectively whilst remote. Organisations need to figure out how much bandwidth employees need to work remotely and stay connected.  BCX offers fast and reliable high-speed connectivity with various speed options for collaborative power users and multiple heavy usage activities across multiple devices. Higher speed offers also cater adequately for virtual schooling and family entertainment needs.

Devices – Create a conducive workspace

The right devices are required to enable employees to effectively work remotely. Most laptops come with a built in Webcam, but they tend to angle up meaning an external camera is your best option. Another consideration is whether to use a single or dual monitor setup. Without a doubt, a good setup will require screen real estate. Do I use a laptop with one external monitor or a desktop computer with two?

Many employees who were previously office-bound employees won’t have laptops and might be given their desktop PC to use at home. All external devices will need to be considered such as monitors, multifunction printers, speakers, microphones and cameras. BCX offers a range of devices by international brands supported by warranty to suit user specifications.

Applications – Collaborate effectively

Effective teamwork is a business essential which requires business class collaboration and productivity tools. Enterprise applications, software and collaboration tools are often decided on by the IT department and employees are advised on which are approved to use in accordance with the IT Policy. If you have a contact centre and now require agents to effectively work remotely, you need to extend your call centre infrastructure with the least cost impact as quickly as possible.

Traditional Private Branch Exchange features may be required by employees working remotely and there are cloud based telephony solutions that cater for this. Data generated whilst working remotely needs to be safeguarded and the ideal solution for that is a cloud based remote backup as a service option. BCX provides several secure cloud-based applications and software licensing fit for your organisation’s productivity needs.

Security – Protect all digital assets

Protect your organisation from cyber threats while working remotely. As more workers become mobile, they are no longer protected at the perimeter. Remote workers might be required to work via VPN’s in order to access shared resources on main servers, which can have an impact on network speeds and suchlike.

Proper security protocols must be addressed to protect the information being accessed away from your physical site, including provisions for VPN security, antivirus software and endpoint protection. BCX offers active threat protection to detect a wide range of attacks from a variety of threats including APTs, DDoS, zero-day malware and insider threats. Our security offering provides pervasive network visibility and actionable security intelligence, ensuring your employees work safely.

Support – Extended workplace assistance

Being productive and ensuring that you make the most of your time is critical. If your connectivity and supporting technology are stable then you have nothing to worry about. If you require technical assistance then devices can be accessed remotely to resolve any issues irrespective of location. When remote support does not solve the issue then we can dispatch smart hands and feet to a physical location.

We will ensure operating systems are patched with security and critical patches in a timeous manner. Perform weekly maintenance to speed up the performance and uptime of each device and reduce reactive incidents. Password reset requests place unnecessary administrative strain on support staff, we have an automated solution that alleviates this. BCX’s suit of support capabilities caters for any of your remote worker requirements.

SPEAK TO AN EXPERT

 We'll need just a few details from you, and one of our specialists will be in touch