• COVID-19

    • Government Sector Whitepaper
      Effective management of information systems and communications is critical for the success of the public sector.

      Mining Sector

      Increase productivity & build a culture of innovation

      Financial Sector

      Meet the challenges of disruption & cyber security

      Healthcare Sector

      Empower your patients & leverage data by deploying customised solutions

      Retail Sector

      Embrace the changing retail landscape & know your customer

      Government Sector

      Use digital transformation to grow the economy & build capacity

      Industries Overview >

    • Innovation Through Simply Navigating The Complex

      Specialized digital diagnostics, solutioning, consulting, development and maintenance across legacy and cloud-based systems.

      Digital Innovation Awards

      Enter the 2020 BCX Digital Innovation Awards

      BCX Exa

      Innovation through simply navigating the complex

      Digital Transformation

      Intelligent systems upgrading

      Analytics

      Data that works for you

      Applications

      Tools to streamline operations

      Services

      Strategies for efficient ICT

      Cloud

      Computing for today & the future

      Cybersecurity

      Protection for your critical systems

      Devices

      Processes & network foundations

      Connectivity

      Connections within & without

      Partners

      Partnerships moving business forward

      Solutions Overview >

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Business Continuity and Crisis Response in a changing world

BCX Business Continuity and Crisis Response solutions enable your organisation to collaborate remotely with seamless communication and mobility.

Business Continuity and Crisis Response Solutions

Manage your day-to-day business operations with our integrated solutions to ensure business continuity while managing risk. Our solutions are designed to keep your staff connected through seamless remote working capabilities.

Business Continuity Solutions

BCX Continuity solutions provide a fully-managed, step-by-step plan to resume business and IT services in the event of a crisis. By understanding the impact of business interruption and effectively managing the remediation efforts, you can rest assured that your business will run as usual.

Converged Communication Offerings

BCX’s wide range of SD-WAN and internet offerings enables any business to rapidly extend their network to connect with their employees at home. This includes secure WAN for serious users, as well as quick-to-deploy broadband products. Reliable, enterprise-grade internet is the foundation for delivering a digital transformation strategy, enabling business-critical tools like SD-WAN, VoIP, Video conferencing, video surveillance, Microsoft O365, Salesforce and Webex.

Along with this, BCX offers you unified collaboration tools that enhance your employee’s remote-working experience and assists in maintaining their productivity.

BCX SD-WAN
We are rapidly moving towards the intelligence era, where centralised control is a pre-requisite for an effective Wide Area Network (WAN). A simple and rapid delivery of applications and services over your WAN is therefore critical to enhance business performance.

BCX offers a suite of SD-WAN solutions to help you run your networks remotely from a centralised cloud platform. Our secure SD-WAN solutions also offer greater protection as edge devices move towards direct internet access.

Your WAN is the digital foundation of your business and it is crucial that you choose the right SD-WAN solution that would help you achieve your business goals. Our suite of solutions offers best-in-class vendor technologies as well as our own SD-WAN Express solution to deliver a secure, cloud-managed and carrier-agnostic network, supported by over 200 certified networking specialists and engineers.

BCX is a proud Cisco Gold partner and we are therefore joining forces by offering our clients specials on the secure SD-WAN solution, Cisco Meraki. New clients that sign up for a three-year term will automatically qualify for an additional one year’s free licensing (offer valid from 20 March 2020 to 25 July 2020 on MX and MI series devices).

Cisco Meraki SD-WAN is ideal for a home or remote office that has both wired and wireless users that need traffic sent over a VPN. Emergency clinics, hospitals, quarantine locations or business continuity sites can have an enterprise network in minutes. It is quick and easy to deploy wireless, switching, security, and even surveillance. Remote employees can have an ‘in-office’ experience without the cost or complexity of traditional architectures. Critical business operations are continued securely while off-site.

Productivity Offerings

BCX Microsoft Teams
Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage (including collaboration on files), and application integration. It provides a digital workspace for real-time collaborations and communication, all in one place, all in the open, all accessible to everyone securely.

As we all work together to reduce the possible impact of COVID-19, BCX would like to support your business and end users by provisioning a Microsoft Teams Trial which will be valid for 6 months.

BCX Microsoft O365

Workplace Modernisation: Windows + Office365 + Security

A digitally connected workplace is a complete, intelligent cloud solution, that empowers everyone to be creative and work together. Anywhere, anytime, on any smart device, securely. Host online meetings with audio, HD video, and web conferencing. Automated business processes and connected workforce. Analytics and business insights.

Modern Workplace consists of the following:

  • Microsoft Teams (IM, Conference & Video Calling, Enterprise Voice)
  • Power BI (Analytics)
  • Advanced Threat Protection
  • Content and Knowledge Management
  • Mobile & Device Management
  • Advanced Information Protection
  • Stream
BCX Digital Workspace Management
BCX Digital Workspace Experience (DWE) is a suite of services that provides all the necessary functionality to enable maximum end user productivity and effectiveness. DWE caters for all the traditional End User Compute (EUC) requirements and extends to the secure proactive monitoring and management of all end user devices regardless of make or operating system. BCX can implement a suitable, cost-effective solution based on the current state of your end user compute strategy and by means of continuous service improvement programs, enable strategy realisation. No matter which stage you are at in your end user compute journey, we partner with you in order to attain your critical business objectives.
BCX Cisco Webex

BCX Cisco Webex is an innovative portfolio of business-ready services to communicate and collaborate with others through room, desktop and mobile class devices such as VC units, laptops, smartphones and tablets. 

BCX is a proud Cisco Gold Partner and we are offering a no commitment 90-day enterprise trial license. To sign up, contact your BCX representative.

The range of Webex services include:

  • Video Conferencing: high quality video meetings that make you feel like you’re in the room.
  • Team Collaboration: continuous teamwork beyond the meeting with group messaging, file and screen sharing, white boarding and more.
  • Download: take Webex with you on any device.
  • Webinars: engage your audience through powerful, interactive online events and webinars.
  • Online Training: deliver engaging and interactive online training for your virtual learners.
  • Video Support: a dynamic platform for real-time technical support, accessible from anywhere.
  • Cloud Calling: cloud calling you can trust.
  • Contact Centre: become a high-performing, agile contact centre focused on the customer experience.
  • Cognitive Collaboration: powerful AI and machine learning capabilities to enhance your collaboration experience.

Crisis response

Business requirements are always evolving during times of crisis. BCX enables rapid and agile scaling of operations to meet business needs through a utility-based model.

BCX Unified Collaboration Solutions

BCX Hosted Collaboration Solution (HCS)
Your employees don’t need to be at their desks, using expensive PBX systems to get things done. The Hosted Collaboration Solution (HCS) provides on-demand telephony and collaboration as a subscription service, accessed from the cloud. BCX manages the infrastructure on your behalf, allowing you to focus on core business requirements.

End-users can access the corporate telephone network via the internet, without connecting to the company VPN. This can be done via the Jabber client which is downloaded onto the end-user laptop or mobile device.

The solution includes voice (IP telephony – with the option of an Unlimited Voice calling plan), video, instant messaging, presence and mobility, all delivered over our IP network. Enjoy seamless communication and collaboration across your organisation, while reducing operational costs.

BCX CommSky
BCX CommSky is a flexible mobile unified communications solution that delivers office communication services using an application on a mobile device. The solution works over any wireless access and delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence from your mobile device.

This solution provides budget transparency, allowing your employees to enjoy the freedom of making unlimited calls to any fixed or mobile number whilst paying a single flat rate – per user – for a comprehensive feature set.

BCX Contact Centre on Demand
BCX Contact Centre On-Demand (or CCOD) is a pay-per-use contact centre solution that provides a superior full-service contact centre, with no contract term. This solution is available for a fraction of the investment required for traditional contact centres.

CCOD provides the ability to operate from anywhere and is easily accessible through a weblink. The solution is quick to deploy in emergency situations and easily scalable up or down according to changing business needs.

BCX HBT Plus
Increasing the communicative ability of any business requires a secure telephone system with world-class features, customised according to your needs. HBT Plus accelerates your business’ communications with speedy deployment, easy management, and cutting-edge communication technology at a fraction of the cost of traditional alternatives.

This eliminates spending unnecessary time and resources on keeping your legacy Private Branch Exchange (PBX) system up and running.

Improve your business’ productivity through better communications and collaboration with HBT Plus from BCX.

BCX Video Conferencing
Video on Demand offers allows for communication across borders and employees in remote sites. Various meeting and webinar solutions are available, customised according to your requirements.

This solution is provided over the internet, so end-users can access their virtual meeting rooms from anywhere, or anytime, via the app or internet browser. Remote and international teamwork has never been this simple and cost effective.

BCX Managed Network Security Offerings

Safety First. Protect your organisation from threats to your network. As more workers become mobile, they are no longer protected at the perimeter. There has been a dramatic increase in security threats – ensure your business-critical assets are protected with our Managed Network Security solutions.
BCX Secure Web Gateway
BCX Secure Web Gateway is a cloud-based threat defence solution that blocks internet requests to malicious destinations such as DNS domains, URL or IP addresses before establishing connections. It protects organisations against phishing, malware, ransomware and cyber threats within the public cloud. It protects your remote employees even when they are off the VPN, but use internet access to public cloud applications. No additional agents are required.

The solution is a purely cloud-based platform and requires no hardware or software installation on devices. The prevention of threats happens at DNS level without examining traffic data.

BCX is a proud Cisco Gold Partner and we are offering extended 90-day trials of the Cisco Umbrella solution to assist our clients in experiencing the power of our Secure Web Gateway.

BCX Visibility as a Service
BCX’s Visibility as a Service provides visibility and threat monitoring across network traffic, even if it’s encrypted. It applies advanced security analytics to detect threats in real-time. The solution is powered by Cisco Stealthwatch which utilises behavioural modelling, machine learning, and global threat intelligence capabilities. Visibility as a Service detects threats such as command-and-control attacks, ransomware, DDoS, malware, illicit crypto mining and insider threats within your organisation as well as the monitoring of remote workers using Internet connectivity, all in real-time.
BCX Cisco DUO

Duo is a two-factor authentication that is easy for both administrators and users. Duo’s solution verifies the identity of users and the health of their devices before granting them access to applications – helping prevent cybersecurity breaches.

As a secure, cloud-based solution, Duo Multi-Factor Authentication requires no on-premises hardware to be deployed. This requires minimal administrative effort when enrolling new users.

With Duo’s policies, you can limit access to your applications and trust your internal network to reduce friction and the scope of risk based on your company’s unique users.

Duo’s secure SSO gives users an easy way to locate their cloud applications from a single portal. Admins can simplify setup with out-of-the-box integrations with cloud apps and set granular policies for each cloud application based on risk to enhance access security.

BCX is a proud Cisco Gold Partner and we are offering a 30-day trial offer, Simply signup at https://signup.duo.com/. After the trial, should you wish to sign up for the service, BCX will provide a quote based on your requirements.

BCX Cisco AnyConnect
Cisco AnyConnect is a unified security endpoint agent that delivers multiple security services to protect the enterprise. The VPN client is one of those services.
BCX is a proud Cisco Gold Partner and we are offering a 90-day trial license, as well as discounts on the ASAv30 firewall until July 25th, 2020.
BCX Thermal Screening Offering

Reduce the possible impact of COVID-19 by having Temperature Screening Solutions. BCX has multiple product types and a wide range of applications designed for the detection of skin-surface temperatures to achieve rapid and safe preliminary screening with high efficiency in a multitude of scenarios.

  • AI technology ensures thermographic cameras only detect human skin-surface temperature to reduce false alarms of other heat sources.
  • Compensation algorithm ensures the temperature is compensated with ambient temperature and the distance of the measured target for better accuracy.
  • Thermal technology has been applied widely in temperature screening scenarios as it offers more flexibility and efficiency in preliminary screening of elevated skin-surface temperatures.

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